Frequently Asked Questions
Everything you need to know about your Wuffes shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your garments sustainably made?
Yes, Wuffes is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections and ensure fair labor practices across all our partner factories.
Can I change or cancel my order after it's placed?
Because we process orders quickly, you have a 60-minute window after placement to modify or cancel your order by contacting our support team.